Booking System LINE Notifications: How Shops Hear Right Away When Customers Book

Probably the line shop owners hear most is "I'd like to book–" 🌸 It used to be phone calls and paper notes. Now many shops let customers pick a time slot on the website themselves, paired with LINE notifications, so both sides know the moment a booking is made.

In this post, I'd like to explain in plain terms how "online booking + LINE notifications" actually connects, what you need to prepare, and how much it costs with us.

Here's roughly how online booking with LINE works

Broken down, it's really three steps:

• A customer opens your website, picks a service and time slot, and sends the booking
• The booking system saves it in the admin panel, and a new slot shows up on the calendar right away
• The system sends a LINE notification, so both you and the customer can see the booking

Before, it took a phone call back and forth to confirm. Now customers choose and the system keeps the record, so you just open the calendar in the admin panel to see who's coming today ✨

To send LINE messages, you need a LINE Official Account. You apply for it in your own name, and leave the connection part to us. The LINE Official Account itself has monthly plans, with prices as announced by LINE. You pay this directly to LINE, not through us.

Option 1: a one-time-purchase online booking system

If you'd like a booking system that's completely your own, take a look at Online Booking System. It's a one-time purchase, and once it's done, the source code and files are all handed to you.

The Starter plan is US$1,035 and includes:

• Online booking page and time slot settings
• Booking confirmation and cancellation
• Calendar view in the admin
• Management of bookable slots and days off
• Booking records and export
• First-year hosting, SSL, and backups
• Google Analytics 4 and Search Console setup, plus a 60-minute online walkthrough

The Starter plan doesn't include LINE push messages, SMS notifications or payment deposits. If you want LINE, look at the Professional plan 💡

The Professional plan is US$1,875. It includes everything in the Starter plan, plus:

• Booking reminders through your LINE Official Account
• Multiple staff and multiple locations
• Member accounts linked to booking history
• Deposit collection (payment integration)
• No-show records and blocklist
• Booking statistics report

The estimated timeline is 20 to 40 working days, counted from the day the scope is confirmed. You apply for the LINE Official Account and the payment account yourself, and we handle the integration.

Option 2: a monthly Small Shop Website, with booking and LINE notifications built in

If you'd rather pay a little each month than set aside a lump sum, take a look at Small Shop & Studio Website. This one is a rental. Unlike the one-time purchase above, the source code isn't handed over.

The Small Shop Website is US$20/month and already includes online booking and LINE booking notifications. After a customer books, you and the customer both get a LINE notification ♡ The same plan also includes:

• Customer list and export
• Cancellation and rescheduling rules
• Booking deposits (with online payment)
• Passes and session packages, members and visit history
• Multi-staff scheduling, custom domain management
• Monthly statistics and business reports

Your work, price list and online booking are all on the same site and address, with just one admin panel. There is no contract, and once you stop, next month is not charged. When you stop renting, your customer list and booking records are exported to Excel for you.

Costs not included in the price

Whichever you choose, a few costs go to other companies. Listing them first makes budgeting easier:

• LINE Official Account monthly fee: depends on the LINE plan you choose, as announced by LINE
• Payment fees: if you collect deposits, the payment provider charges a transaction fee, at the rate each provider announces
• SMS notifications: the one-time-purchase booking system doesn't include SMS; it needs an SMS provider account and is charged separately
• Connecting to an existing clinic or store system: quoted separately for the one-time-purchase booking system
• Organizing and importing customer data: not included in the booking system price; quoted separately if needed

Also, first-year hosting is already included in one-time-purchase website plans; hosting and domain renewals from the second year are charged separately 🌸

How the two options compare

A quick summary of the differences:

• One-time-purchase booking system: pay once and the source code is yours. Other features can be discussed: small additions are free, and bigger ones are quoted before we start. LINE booking reminders are in the Professional plan at US$1,875
• Monthly Small Shop Website: US$20/month, website and booking together; the templates are shared and cannot be fully redrawn to your own design

Both can connect to LINE. The main differences are how you pay, who owns the code, and whether you want to add custom features later.

For payment, one-time-purchase projects are paid by bank transfer in three parts: 40% at signing, 30% after the design is approved, and 30% after acceptance and launch. Monthly plans are simply billed monthly. There's a one-year warranty after delivery, and any feature that doesn't match the quote is fixed for free.

Want to learn more?

For everything each plan includes, see Online Booking System, Small Shop & Studio Website, or visit Pricing & Plans to compare them all at once.

Not sure which one to pick yet? That's totally fine. You can visit Contact Us to tell us about your shop and how you'd like bookings to work. Consultations and quotes are free, and we'll reply within one business day ♡