How We Work

From First Question to Delivery

Six steps. At each one you get something in hand, so you always know where things stand.

Tell Us Your Needs

Fill in the request form or contact us directly — tell us what you need, your ideas, budget, timeline, and whether it's urgent~ Custom work is welcome too~!!

What you get A reply on feasibility and price range within one business day

Agree on Scope

We put everything into a list, then go over it together and confirm the work items.

What you get Scope list

Review the Quote

Based on the confirmed scope, we provide you with a quote that lists the price, timeline, payment terms and finished-work standards for each item.

What you get The quote; once you agree, you pay the first payment and we start

Start Building

Items on the quote are completed in order, with checks, testing, records and fixes at each stage until the work is finished.

What you get Progress notes and test results on your project page

Check the finished work

We go through the finished-work standards on the quote item by item, and anything that doesn't pass is fixed until it's done, at no extra charge.

What you get A finished product checked item by item

Hand-Over

The finished work, source code and user guide are all handed over. If you need maintenance, we offer that too.

What you get Finished product, source code, user guide, and a one-year warranty

Payment

At signing	40%	Work starts once payment arrives
After design approval	30%	Layout and feature direction confirmed
After acceptance and launch	30%	Every item accepted and the site officially live

Monthly plans and maintenance plans are billed monthly and don't use the split above.

Payment Methods

Bank transfer. After you transfer, go to the order page in your Member Center, press "I've made the transfer", and enter the last five digits of your account number. We'll update the order status once we've matched the payment.

Scope Changes

You can change the requirements after the scope is confirmed. We'll first tell you the extra time and cost, and only start once you confirm in writing.

After Delivery

One-year warranty: for one year after delivery, anything that doesn't match the quote is fixed free of charge.
Source code is yours: the code, design source files, and deployment documents are all handed over, so you can have someone else take over later if you like.
Maintenance plans: if you need regular updates and monitoring, there are separate monthly plans; see Pricing & Plans.