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LINE AI Customer Service

AI customer service connected to your LINE Official Account that automatically answers customer questions based on the information you provide.

Reference price from US$905 The written quote is final
Estimated timeline 15–35 business days Counted from the date the scope is confirmed
Consultation and quote US$0 Work starts only after the scope is confirmed
Get a Quote We usually reply within one business day

Plans & Pricing

🌐 For clients outside Taiwan: we build your site in your own language at no extra cost. Additional languages are quoted separately.

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Starter

US$905

  • AI customer service connected to your LINE Official Account
  • Rich menu setup
  • Knowledge scope setup
  • Reply rules for unanswered questions
  • Usage and cost limits
  • Chat history
2 more — show all
  • 30 days of free fine-tuning after launch
  • Source code and files handed over (buyout)

Handoff to a human agent, website integration, and self-service updates in the admin panel are not included. LINE Official Account fees and AI provider usage fees are not included

Ask about this plan

Two Platforms

US$1,680

  • Everything in the Starter plan
  • Website AI customer service (shares a knowledge base with LINE)
  • Handoff to a human agent
  • Multiple knowledge sources
  • Update Q&A content yourself in the admin panel
  • List of unresolved questions
1 more — show all
  • Monthly reply quality spot checks (first three months)

You apply for the LINE Official Account and the AI provider account yourself, and pay monthly and usage fees directly to the providers

Ask about this plan

Premium

Custom quote

  • Everything in the Two Platforms plan
  • Multiple Official Accounts
  • Integration with your existing CRM, POS, or order system
  • Online booking flow
  • Targeted broadcast setup
  • Other platforms such as Telegram or WhatsApp

Needs vary widely, so we talk first and then quote

Ask about this plan

Other features are open to discussion: small additions are free; for bigger ones we quote first, then build.

Does not include the LINE Official Account monthly fee or the AI provider's usage fees. You pay those two directly to the providers based on your actual usage.

Not included

Not included in this price; quoted separately if you need it.

Related articles

How to Set Up LINE Official Account Auto-Replies, and When to Switch to AI Customer Service

What can keyword auto-replies on a LINE Official Account do, and how is that different from AI customer service? LINE AI Customer Service Starter US$905 two-platform US$1,680; the Official Account monthly fee and AI usage fees are paid separately.

Not sure which plan fits? Fill in the request form with your situation and budget, and we'll reply with a suggested plan, scope and price range. Consultations and quotes are free.

Get a Quote

Prices and timelines follow the written quote. The figures on this page are reference values before the scope is confirmed.

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