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System Development

CRM & Support Ticket System

A system for managing customer records, interaction history, and support tickets, so you can see who is handling what and how far along it is.

Reference price from US$1,550 The written quote is final
Estimated timeline 20–45 business days Counted from the date the scope is confirmed
Consultation and quote US$0 Work starts only after the scope is confirmed
Get a Quote We usually reply within one business day

Plans & Pricing

🌐 For clients outside Taiwan: we build your site in your own language at no extra cost. Additional languages are quoted separately.

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Starter

US$1,550

  • Customer data management
  • Ticket creation and status workflow
  • Communication history
  • Internal notes kept separate from customer replies
  • Basic statistics
  • First-year hosting, SSL, and backups
3 more — show all
  • Google Analytics 4 and Search Console setup
  • 60-minute online walkthrough
  • Source code and files handed over (buyout)

Does not include permission levels or messaging app integration

Ask about this plan

Professional

Custom quote

  • Everything in the Starter plan
  • Permission levels
  • Ticket assignment and tracking
  • Custom fields and workflows
  • Reports and export
  • First-year hosting, SSL, and backups
3 more — show all
  • Google Analytics 4 and Search Console setup
  • 60-minute online walkthrough
  • Source code and files handed over (buyout)

Workflows vary a lot, so we talk with you first and then quote

Ask about this plan

Other features are open to discussion: small additions are free; for bigger ones we quote first, then build.

Depends on how much the workflow and fields need to be customized.

Not included

Not included in this price; quoted separately if you need it.

Not sure which plan fits? Fill in the request form with your situation and budget, and we'll reply with a suggested plan, scope and price range. Consultations and quotes are free.

Get a Quote

Prices and timelines follow the written quote. The figures on this page are reference values before the scope is confirmed.

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