FAQ

Yes. Consultations and quotes are free, and we only start once you agree to the scope and the price.

It lists each item of work with its price and timeline, and also states what is not included this time. If anything needs changing after you read it, just tell us.

Bank transfer in three payments: 40% at signing, 30% after the design is approved, 30% after acceptance and launch. Monthly plans and maintenance plans are billed monthly.

Once your website is done, the main ongoing costs are hosting and the domain. Most plans already include the first year of hosting (the Brand Website Lite plan doesn't include hosting, and the quote will say so). If you don't have time to look after the website later, you can add a maintenance plan, and you can reach us anytime with questions.

We handle it according to the Refund & Cancellation Policy. In short: if work hasn't started yet, everything you've paid is refunded in full; once work has started, the hours already spent are charged proportionally.

It depends on the scope. A brand website takes about 2–4 weeks, a business website with an admin panel about 4–8 weeks, a member system about 5–9 weeks, and an online store about 7–14 weeks. Actual progress also depends on how quickly the content is ready; the quote will show exact dates.

Usually the text, photos, and logo for your website. We'll give you the exact list along with the quote. You don't need to give us account passwords; you export the data we need yourself, or use an access method you can revoke at any time.

Yes. For anything beyond the original scope, we'll first tell you the extra time and cost, and only do it after you confirm in writing.

Yes. For example, just the front end, just the admin panel, or just fixing one feature of an existing system. Once the scope is confirmed, we can quote.

No. Progress and test results for every stage are in your Member Center, ready to check any time. When we need you to confirm something, we'll contact you.

There's a one-year warranty after handover, and anything that doesn't match the quote is fixed for free. For long-term maintenance after the warranty ends, there are monthly plans.

With plans that include an admin panel, you can edit the text and images yourself. For plans without one, contact us to make changes, or add a maintenance plan.

We suggest registering the domain in your own name, and we can help set it up. Websites you buy outright can be moved to any host; they're not tied to us.

Once the project is delivered and paid in full, the code and design files made for you belong to you. Our existing general-purpose components are provided under a license that doesn't limit how you use or modify them later.

Within one business day. If you're already a customer, please log in to the Member Center and open a support ticket; our replies are kept in the ticket.

We decide based on what you need, and don't force a framework just for the sake of it. We usually use Python/FastAPI with PostgreSQL, and choose the front end based on how interactive it needs to be. For details, see How We Deliver & Tools We Use.

We keep only the data needed to run the project, and delete it after the agreed period once the project ends. Passwords and keys are stored only on the server and never appear in web pages. For details, see Data Security and Privacy Policy.