AI Services
AI System Maintenance
Monthly maintenance after your AI customer service goes live: knowledge content updates, handling AI model updates, and monitoring usage and costs.
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Plans & Pricing
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Standard
US$165/month
- Everything in Business maintenance
- AI usage and cost monitoring
- Compatibility handling when AI models are updated
- 5 hours per month of knowledge base updates
- Conversation quality spot-check report
Does not include usage fees from the AI provider
Ask about this planAdvanced
US$390/month
- Everything in the Standard plan
- 12 hours per month of knowledge base updates
- Weekly conversation quality spot checks
- Ongoing tuning of reply rules
- Priority handling (reply within 4 business hours)
Does not include usage fees from the AI provider or model training
Ask about this plan5 hours of work are included each month. AI provider usage fees are settled by you directly.
Not included
- AI provider usage fees
- Model training
- Large-scale feature expansion
Not included in this price; quoted separately if you need it.
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Prices and timelines follow the written quote. The figures on this page are reference values before the scope is confirmed.