Terms of Service

1. Scope

These terms apply to all services provided by ZYVARENO Digital ("this Site"), including commissioned development and maintenance subscriptions. Where an individual project has a separate written contract, that contract prevails.

2. Quotes and Formation of Contract

• Consultations and quotes are free of charge.
• Prices shown on the website are reference starting prices and do not constitute an offer; the actual amount is as stated in the written quote.
• The contract is formed only when the customer confirms the quote in writing (including by email and through this Site's Member Center).
• If a quote is not confirmed within its validity period, this Site may reassess it.

3. Delivery and Acceptance

• The scope of delivery is as listed in the quote; anything not listed is outside the scope.
• Acceptance is confirmed item by item against the acceptance criteria listed in the quote.
• If the customer does not raise a written objection within 14 days of receiving the delivery notice, the delivery is deemed accepted.
• Within one year after delivery, defects that do not match the quote will be corrected by this Site free of charge.

4. Customer Responsibilities

• Provide text, images, brand materials, and the necessary account access according to the agreed schedule.
• The customer shall ensure it holds the legal rights to any materials it provides; the customer bears responsibility for any liability arising from defects in the rights to such materials.
• Where the customer's delay in providing necessary materials extends the timeline, the extension does not count as a delay by this Site.

5. Intellectual Property

• Once the project fees are paid in full, the code and design work custom-made for the customer belong to the customer.
• This Site's existing general-purpose components, tools, and frameworks are licensed to the customer on a non-transferable, non-exclusive basis for use in that project; this Site retains ownership of them.
• This Site may disclose the project name and a summary of the results in its portfolio, but only with the customer's prior written consent.

6. Limitation of Liability

• This Site's liability for damages arising from this service is capped at the amount the customer has actually paid for the project concerned.
• This Site is not liable for indirect damages, loss of business, or loss of data, except in cases of intentional misconduct or gross negligence.
• Interruptions, policy changes, or termination of third-party services (hosting, payment providers, AI service providers, etc.) are beyond this Site's control.

7. Confidentiality

Both parties shall keep confidential any trade secrets and non-public information of the other party learned in performing the contract; this obligation continues after the contract ends.

8. Termination

• If either party breaches the contract and fails to remedy it after being notified, the other party may terminate the contract.
• On termination, payment for work already completed is settled in proportion to the work actually put in; for details, see Refund & Cancellation Policy.

9. Governing Law and Jurisdiction

These terms are governed by the laws of the Republic of China (Taiwan). For any dispute arising from these terms, both parties agree that the Taiwan Taipei District Court shall be the court of first instance.

10. Changes to These Terms

This Site may amend these terms and post them on this page. Amended terms apply to contracts formed on or after the posting date; existing contracts continue to follow the version in effect when they were formed.